NEVACO BUILD INC ("NEVACO BUILD", "we", "us") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to nevacobuild.ca, our social media pages, and the lead forms in our Facebook and Instagram ads.
Information we collect
- Information you give us: your name, phone number, email address, project address or city, project type, preferred contact method or visit date, project description, and any photos or messages you send us (including through WhatsApp, email or phone).
- Lead forms on Facebook and Instagram: when you submit one of our ad forms, Meta shares the answers you submit with us. Some fields, such as your name, email and phone, may be pre-filled by Meta from your profile; you can edit them before submitting.
- Website usage data: our website uses the Meta Pixel and similar technologies to record basic activity such as pages visited and whether a form was submitted or a call/WhatsApp button was clicked. This helps us measure and improve our advertising.
How we use your information
- To contact you about your project, answer your questions and book a site visit.
- To prepare estimates, quotes and contracts, and to carry out the work you hire us for.
- To keep records of our communications and projects.
- To measure and improve our website and advertising.
We do not sell your personal information.
How we share it
We share personal information only as needed to run our business, for example with service providers that help us manage customer contacts (such as our CRM), communications tools (such as WhatsApp and email), advertising platforms (Meta), and trusted trades or suppliers working on your project. We may also disclose information when required by law.
How long we keep it
We keep your information only as long as needed for the purposes above, including any legal, tax or warranty requirements.
Your choices and rights
You can ask us at any time to access, correct or delete the personal information we hold about you, or to stop contacting you. You can also manage ad preferences in your Facebook and Instagram settings and limit cookies in your browser.
Security
We take reasonable steps to protect your information from loss, misuse and unauthorized access.
Contact us
For any privacy question or request, contact NEVACO BUILD INC:
Email: nevacobuild@gmail.com
Phone: (437) 432-2252
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.